The rising cost of gas prices has many employees reconsidering their commute patterns, and many employers rethinking incentives. To cope, individuals are seeking jobs closer to home, carpooling, taking public transportation where available, asking for reimbursements and raises, and arranging telecommuting schedules.

Telecommuting has always been a popular alternative for those with personal and family motivations, however, now even working from home part-time can save hundreds in fuel costs and wear on transportation over time. But keeping tabs on a dispersed work force can be challenging. With the maturation of IP-based networks and feature rich telephony applications, managing remote work forces has never been easier - especially with an enterprise-wide call accounting system.

Twenty-six million Americans work from home at least one day a month, and 22 million at least once a week, according to the International Telework Association and Council.

And according to a recent article by the Christian Science Monitor, "this vanguard of a quietly growing band of Americans is turning to telecommuting to reduce gas costs. As these telecommuters work at home, typically a day or two a week, they are spurring a shift that could eventually turn the United States into what workplace analyst John Challenger calls a 'telecommuter nation.'"

"Companies are just beginning to become aware that employees are coming to them here and there, asking for help," Mr. Challenger, CEO of Challenger, Gray & Christmas, an outplacement firm headquartered in Chicago, tells the Monitor. "They're seeing more absences. It's still under the radar, but as gas prices hit $3 a gallon, it's beginning to make a real impact on people's decisions with their employer."

Data from call detail record is captured both during and after the call. It is then analyzed by the call accounting software and provides detailed reports illuminating call traffic analysis that can predict sales trends, telephone misuse and abuse, and call productivity particularly for sales teams even when calling from remote IP extensions networked to the enterprise.

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About the Author

Author, Karen Ritz, VP Business Development for TelSoft Solutions, writes on the business benefits of call accounting and call detail record technology. More information can be found at http://www.telsoft-solutions.com.