Voice Mails are an integral part of modern PBX phone systems. They have emerged as a cost effective solution for small and medium sized offices. This system enables you to receive messages even if you are not in the office or are busy with some work. A voice mail system simply diverts the incoming telephone calls to the mailbox of the recipient. The calls are stored as voice mails in the mailbox. This ensures that important messages are not missed.
Voice mail systems are more advanced compared to the answering machines. They can simultaneously handle number of calls. The calls can be transferred to different numbers depending on the requirement. The calls are stored as digital audio files in a centralized system, wherein employees can log in and retrieve their voice messages. The employees can even forward the recorded voice mails to other people's voice mailboxes.
Voice mail systems have gained popularity owing to the ability to receive voice messages in the employee's email mailbox. This facility is useful for company management who want to pass on important announcements to numerous employees. Now instead of multiple calls via telephone, the message can be delivered through voice mail to the rightful recipients. Voice mail thus acts as an effective time saver tool for the company management.
Apart from company management, the employees also stand to gain a lot using Voice Mail systems. An employee who is busy at the movement can choose not to receive any calls. In such cases, he can set his voice mail system to Do Not Disturb mode. His calls are automatically diverted to his mailbox. In case the employee is not in office, he can receive notification on his cell phone about new voice mail messages that have arrived in his mailbox.
This article is written for AccessDirect, providers of Unified Messaging, Voice Mail, and Virtual/Hosted PBX Phone systems with local and toll free numbers. Visit us at
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AccessDirect, provider of Unified Messaging, Auto Attendant, Voice Mail, and Hosted PBX services with local and toll free numbers.