Six Sigma is a management methodology for accuracy in manufacturing, etc. to make sure things are done right the first time and with that comes increases of economies of scale-fewer returns, etc. Such processes are especially important in Military, Health Care, manufacturing, transportation and computer industries.
When every thing is right with fewer returns, less time is spent fixing your mistakes, thus higher profits. Some of this could be classified as Micro-management of little details which goes against the theories of Fly by the seat of your pants, entrepreneurs, yet when working on lower margins in low cost high volume matured industry sectors, if you cannot do it the Six Sigma way, you will be passed and put out of business by someone who is.
So I would say to those in any industry that the devil is in the details and Six Sigma is worth a read. You should start with Jack Welch's Biography and then go pick up a Six Sigma management book, yes you should be aware of this. I would also recommend that entrepreneurs also respect those resumes, which contain Six Sigma Black Belt in them. Although as I study this stuff I can tell you that you still need an entrepreneur and visionary out front and most are from the gut and few can do both.
So companies should be careful if they are looking for a problem solver or General Patton hard charger when you have a perfection systems guy of Six Sigma, most likely they are NOT the same animal and many times they will not even get along personally. Just make sure there is mutual respect and admiration for each of the others abilities. Too often Sign Sigma's think they know it all and forget the reality of the market or the customer. The sales teams or counter person is gold for information. Six Sigma black belts or whatever cool titles they give them now a days need to be full spectrum to work. Consider this in 2006.
Lance Winslow
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