NEC, Birmingham, SME 2007 - 24 October 2007- 360 Scheduling has today announced that it has won the world’s largest scheduling contract. A major French utility is deploying 360 Dynamic Scheduling Engine to automate dispatch for 42,000 resources involved in break/fix, scheduled maintenance, emergency work and long-term infrastructure projects.
360 Scheduling was involved in an extensive six-month selection process during which highly-scalable deployment in a Service-Oriented Architecture was a major priority. After extensive testing 360 was the only company able to satisfy both the integration requirements and the highly complex scheduling prerequisites, which mixes planned maintenance with real-time emergency response.
The project has many levels of complexity associated with the demands of providing high levels of service on the one hand and safety on the other. The scheduling task is huge not only because of the number of technicians and dispatch staff involved on a day to day basis but also because of the broad mix of tasks, skills and certification required to operate a major national utility.
“We are absolutely delighted to have won this contract,” said Laurent Othacéhé Managing Director of 360 Scheduling. “The sheer size and complexity demanded by the project and the protracted selection process asked many questions of our unique core software architecture testing our claims for scalability and resilience to the maximum. It is gratifying to know that we came through with flying colours and that we were the only company able to satisfy the project’s exacting demands.”
