Herzliya, Israel | October 23, 2007: FTS (LSE: FTS), a global provider of Business Control, Billing and CRM solutions for service providers, today announced that it has successfully completed the installation and implementation of Leap™ Billing, a comprehensive end-to-end billing and customer care solution, at Cameroon Telecommunications (Camtel).
Camtel is Cameroon’s national telecommunications provider, providing a wide range of telephony services to its consumer and business customers, including national and international telephony, Internet services, leased lines, satellite communications, and wireless CDMA.
With the introduction of Leap Billing, Camtel is now able to deliver new and exciting services to its customers while at the same time benefiting from creative billing schemes. The key benefit to the customer will be a single, unified bill that outlines the different services they have used from across the package that they subscribe to. The bill details all of the services that they have been charged for, from wireline telephony and internet services to wireless CDMA usage. The Customer Management solution also provides all of Camtel’s customers with a single point of contact for all their queries.
The implementation includes FTS’ Leap Billing interconnect, rating (featuring the company's patented Do Tree™) and customer management platforms. FTS’ Leap solutions are based on Business Control Layer Technology, which is a software layer residing alongside the network/OSS and BSS system. The Leap Billing solution enables Camtel to develop new revenue opportunities via enhanced customer support and experience.
“Leap Billing opens Camtel up to a new world of services and flexibility,” said David Nkoto Emane, Camtel's Director General. “In addition to the new services we are able to provide, Leap Billing also improves our subscriber-facing activities. We can now offer our subscribers true unified bills and state-of-the-art customer management capabilities. On top of this, we saw an immediate RoI as the system allows us to improve our revenue collection.”
"The current deployment is an important milestone in a larger, long-term project with Camtel," said David O'Reilly, Sales Director, Africa at FTS. "We are pleased that we have gained Camtel’s trust to support its ongoing plans, and we are looking forward to developing our relationship with them."
The Camtel deployment went live with SUN’s T2000 Application Servers and data storage, a result of FTS’ aggressive partnering plan whereby the company engages with local and global partners to address market needs.
