ETB and FTS Continue to Consolidate Their Strategic Relationship

Boca Raton, Florida | November 18, 2009: FTS (LSE: FTS), a global provider of billing, CRM and policy control solutions for communication, content and service providers, today announced that ETB (Empresa de Telecomunicaciones de Bogotá), the largest local telephone company in Bogotá and the second largest telecommunications company in Colombia, has signed an agreement to extend services and support for ETB’s entire billing environment for the next three years.  ETB also recently deployed FTS’ Leap™ RevChain v 7.2 Billing solution.

ETB provides local telephony services to over 2 million subscribers, nationwide long distance services, Internet and connectivity services. In recent years, the Colombian operator registered a sharp increase in the number of subscribers and in the portfolio of services it offers.

ETB is a long-time customer of FTS’ Leap RevChain billing. In addition to providing the operator with maintenance, onsite support and change control services, the deployment enabled ETB to be one of the first providers to comply with regulatory changes.

“FTS’ Leap RevChain solution has been in operation at ETB for over four years,” said Yanet Garcia, ETB’s VP Informatica (IT). “This long-term agreement is a natural extension of the excellent business relationship between the companies.  We are confident that Leap RevChain will continue to provide us with the tools we need to accurately and flexibly undertake our rating and billing processes”.

“This agreement is in line with FTS’ strategy to further explore and penetrate the CALA market,” said Shaul Ganel, President, FTS Americas. “It continues to be exciting for us to team up with a growing, dynamic customer like ETB. Over the course of our relationship ETB has continued to keep us challenged and helped us push the product to be the best in its class. The Colombian operator is taking full advantage of Leap RevChain’s billing and rating features.”

FTS’ Leap RevChain is a full, end-to-end, rating, billing and customer-care solution for the service provider market throughout the Americas, supporting voice, data and content services. Comprised of integrated applications that are designed to address all the critical billing requirements of service providers, the solution was designed to deliver the increased throughput and response time required for rating and billing millions of complex usage records.