23rd January, 2009 - Telephonetics VIP, the speech recognition and voice automation specialist, is delighted to announce a new partnership with Freedom, a leading business communications specialist. 

Under the agreement Freedom will provide the Telephonetics VIP portfolio of speech automation solutions to customers seeking excellence in integrated customer service.  Freedom is particularly strong in Telephonetics VIP’s core markets of Health and Public Sector.

Telephonetics VIP is stepping up its marketing activity across the UK, partnering with high caliber companies in order to meet the demands of the communications marketplace.  The partnership with Freedom will provide many exciting new joint opportunities for delivering the most advanced, competitive software and service solutions to diverse markets.

Freedom’s understanding and expertise in IP networking products and managed services teamed with Telephonetics VIP’s speech automation skills and contact centre management solutions, ideally positions both companies to offer customers cost effective solutions.

Mark Holmes, Director of Sales for Telephonetics VIP, comments “Developing partner relationships is an integral part of Telephonetics VIP’s growth strategy.  These strategic partnerships are a critical path to key end users in both geographically defined and vertical markets.  We look forward to a long and prosperous relationship with Freedom.”

Chris Luff, Sales Director for Freedom, comments “We are excited by the new opportunities this partnership brings.  With a combined knowledge of technology and automated services, we are able to offer our customers a communication solution that brings growth and delivers a cutting-edge service to a wide range of markets.”