FTS Launches Leap™ BCE Broadband Edition to Provide Real-time, Self-Care Quota-management for Broadband Users
Leap BCE Broadband Edition to be presented at Broadband World Forum Europe 2007 Event in Berlin
Broadband World Forum Europe 2007 | October 9, 2007 | Berlin | Booth #2032 : FTS (LSE: FTS), a global provider of Business Control, Billing and CRM solutions for communications service providers, has announced today the launch of Leap™ Business Control Engine (Leap BCE) Broadband Edition, which will transform broadband access, creating higher revenue opportunities for providers and higher customer satisfaction for users. Customers can monitor quotas and costs accruing on their account as well as purchase extra quotas and switch bandwidth on demand.
Leap BCE Broadband Edition allows service providers to improve and enhance services across their networks, in turn influencing the customer-provider relationship. The solution enables real-time customer interaction which will increase revenues and customer satisfaction. This works by capturing and responding to events in real-time based on a pre-configured set of business policies and dynamically adapting network or service behavior in response to customer interaction. Examples include: setting dynamic QoS, sending the subscriber a message or an alert, provisioning an upgraded service, balance management or charging.
Leap BCE Broadband Edition is pre-integrated with leading Deep Packet Inspection (DPI) vendors such as Allot and Sandvine. By using the power and granularity of DPI, Leap BCE Broadband Edition can offer unprecedented quota-management services such as usage-quota per application (e.g. quota for P2P traffic or for video), usage-quota's that ignore certain services (e.g. the operator-branded-gaming is not counted) and even peak/off-peak plans.
A sophisticated, pre-integrated web self-care (WSC) allows the customers to monitor their usage throughout the month, set alerts and notifications (e.g. ‘at 80% send me an SMS’) and decide, even in advance, how his account will behave when quota is depleted.
Leap BCE Broadband Edition is intelligently deployed alongside existing systems with interfaces into Billing, CRM and other BSS & OSS systems.
FTS will be demonstrating Leap BCE Broadband Edition at the Broadband World Forum Europe 2007 in Berlin 9–11 October 2007 in Allot Communications’ booth, number 2032.
“Leap BCE Broadband Edition enables providers to offer real-time, self-care and sophisticated quota-management to customers, leveraging the opportunities as well as other benefits of the Leap suite of solutions,” said Gil Hurwitz, FTS’ Chief Operating Officer. “We feel that the synergy between Leap BCE Broadband Edition and DPI solutions will enable service providers to maximize the benefits of the DPI ground-breaking technology.”