Mobile interaction service provider selected for high-reliability global health and safety alerts system

Mobile interaction specialist tyntec announced today that it has been selected by Global Warning System (GWS), a mobile security alert company, to power its global alert system, Safeture. GWS will use tyntec’s high-quality SMS to provide real time alerts regarding health and safety threats. The SMS service is crucial for users that are outside regions of mobile internet coverage or have deactivated data roaming.

Safeture from GWS is a service which enables businesses to safeguard and inform travelling employees. It gives companies’ management a comprehensive global overview of their employees as well as providing real time alerts and warnings to operating overseas. For example, GWS sent out messages about the Japan tsunami 46 minutes before the wave hit the shores of Japan in March 2011.

The alert and warning application uses unique localization techniques to provide relevant information to an employee if a disaster or incident occurs in the area in which the employee is located. It also provides localization information regarding nearby hospitals graded by quality and capabilities for emergency situations. The application is available for Android and iOS phones. If the employee does not have a smartphone, or data coverage is down, an SMS based version of the service is available. 

Safeture provides localised alerts relevant to the location of an employee. These alerts are based on a traffic light system. Green alerts warn users of issues such as traffic disruptions, whilst red warnings are used to communicate information concerning more about serious incidents such as earthquakes, epidemics or armed conflict. The system uses a mobile application to provide employees with information, but also provides a back-up SMS-based version of the service.

tyntec’s SMS service gives GWS the ability to offer its clients a unique level of reliability in SMS messaging. With its proprietary technical infrastructure and direct relationships with mobile operators around the world, tyntec uses its high-quality SMS service to ensure that GWS’ safety alerts reach its intended recipients within 15 seconds of sending.

SMS offers GWS a failsafe way of alerting its clients. The GSM coverage on which SMS relies is globally ubiquitous, particularly in comparison to 3G mobile internet coverage.  Additionally, SMS can be sent and received even in areas where there is insufficient network coverage to make voice calls.

“SMS is the obvious choice for a warning system – it is fast and reliable,” said Global Warning System CEO Andreas Rodman. “Whereas people might not read their email or check their voicemail, they will almost always read an SMS as soon as it arrives.”

“With tyntec we have the additional reassurance that the messages are guaranteed to be delivered. In critical situations where an alert must get through, their SMS is the best way of making sure that our clients stay informed and safe.” Rodman added.

tyntec CTO Thorsten Trapp said: “Safeture from Global Warning System is a fantastic tool to help businesses keep their staff safe and informed, wherever they are. Integrating SMS into the service means that they have a fallback for situations where users either don’t have access to a smartphone or can’t get mobile internet coverage.  This means that Safeture’s alerts will always get through to their recipient, helping them stay one step ahead of any significant health and safety threats.”