Immediacy, part of the Mediasurface group, Europe’s leading content management solution provider, has strengthened its training offer with the opening of four new training centres by Immediacy Accredited Training Partners Auros, Connect Internet Solutions, Innovation Digital and Redweb.
24 June 2008 - Immediacy, one of the leading UK content management solution providers (part of the Mediasurface group (UK, AIM: MSR) announces that Auros, Connect Internet Solutions, Innovation Digital and Redweb have become the first Immediacy Accredited Training Partners. The Immediacy Training Accreditation Programme has been set up to develop a network of training centres that will deliver a consistent standard of Immediacy training at a time and place that is convenient to customers anywhere in the UK. The first four centres will be run by Auros in Bristol, Connect Internet Solutions in Liverpool, Innovation Digital in Glasgow and Redweb in Bournemouth and London.
Becoming an Immediacy Training Centre is by invitation only. Invited Partner organisations must send their trainers on exhaustive training accreditation programmes where they are assessed both for their Immediacy product knowledge and their training delivery skills. Only by meeting exacting standards in both areas will delegates receive accreditation to deliver courses. Following accreditation Immediacy will continue to track the performance of accredited trainers and ensure standards are maintained by monitoring the feedback provided by course attendees.
“Establishing a professional network of accredited Immediacy training partners is vital to ensure our customers derive the maximum value from their investment in Immediacy software,” says Philip Macdonald, partner programme manager at Immediacy. “With four centres now open for business, and more to follow, customers will now have greater choice about where and when training takes place. Content management technology continues to evolve rapidly and by bringing training closer to our customers we are making it easier for developers and users to refresh their knowledge and fully exploit all of Immediacy’s rich functionality.”
All four Accredited Training Partners have succeeded in meeting Immediacy’s stringent criteria.
Bristol-based Auros, currently the only Immediacy partner accredited to the highest status – Platinum, has undertaken more than 75 implementations of Immediacy-driven internet, extranet and e-commerce sites. The company will use its substantial expertise to offer Immediacy customers a supportive and enthusiastic learning environment for their staff. “Auros provides the highest standard of knowledge transfer to clients, understanding the importance of maintaining a fresh approach to the array of courses we offer. Our dedicated trainers are committed to adding value to the learning experience by being both adaptive and responsive to client capabilities. This formal accreditation validates Auros’ long track record in providing Immediacy training courses to date, not just at our training centre in Bristol, but also at client sites around the world,” says Auros marketing manager Chloe Neath.
Already a leading training provider in the northwest of England and a specialist web content management provider under the UK Office of Government Commerce Catalist framework, Liverpool-based Connect Internet Solutions will deliver training through its IITT-accredited commercial training team. “With training a large part of our own business and integral to our holistic approach to web project development and Immediacy implementations, we have welcomed the Immediacy Accredited Training Programme. Our track record in successful training delivery and accreditations gives added value to our package as an Immediacy Gold partner that our customers can trust,” comments Connect Internet Solutions training manager Ian Cockayne.
Innovation Digital, an Immediacy Advanced Partner, provides integrated web solutions to clients across the UK. Recognised as one of the leading providers of e-business training, Innovation Digital’s services range from one-to-one coaching and training workshops through to the delivery of national training programmes. “We pride ourselves on the quality of our full service web solutions; from consultancy and web development through to training, online marketing and managed services. Along with our extensive experience in Immediacy CMS implementation, this training accreditation supports and enhances our offering, ensuring consistently high standards of service for our customers,” says Innovation Digital head of training Janis Neil.
Redweb, an Immediacy Gold partner, has recently been named one of the fastest growing digital agencies in the UK. They are one of the top 10 regional agencies which specialises in design and build. Over the last 11 years they have built a broad blue chip and high profile public sector client portfolio. CEO and founder Andrew Henning comments: “Having this accreditation acknowledges the quality of the training that we have always offered our clients and further develops our partnership with Immediacy”.
