Telephonetics VIP receive the ISO 9001 stamp of approval for world class quality control and efficiency

6th June, 2008 - Telephonetics VIP (www.telephoneticsVIP.co.uk), the speech recognition and voice automation specialist, has passed its annual ISO 9001 assessment. Telephonetics VIP has enjoyed accreditation since 1996 in recognition of quality control and efficiency. The ISO 9001 is one of the world’s most established quality frameworks, in use by over three quarters of a million organisations in 161 countries.

The process is designed to make it easier to measure performance and better manage business risk. The assessment of quality management systems focuses on operating processes. This encourages organisations to improve the quality of products and the service provided enabling streamlined operations and reduced waste.

Mike Matthews, Director of Product Management comments, “Telephonetics VIP is committed to high standards and continual improvement. Our continual compliance with ISO 9001 is just one of many steps we take to ensure we are able to offer the highest level of service to our customers, providing a message of stability and competence. In addition, the accreditation acknowledges the commitment and hard work of the staff at Telephonetics VIP.”