- new email management solution sees charity eliminate spam

London, 15th September 2009 - The Salvation Army UK Territory has announced that it has selected Mimecast, a holistic email management company offering SaaS-based email archiving, continuity and security to help eliminate the threat from spam and improve email security. Implemented in January 2009, the Mimecast email management system has already eliminated the threat from errant emails - identifying and removing around 40,000 spam emails every day.

Mimecast’s security-as-a-service provides more than 3,000 of the charity’s users across the UK with a highly effective content filtering system. The solution was primarily implemented to combat the very high levels of spam email (up to 90% of all incoming emails) that were being received by the charity. Previously, IT staff was spending vast amounts of time each week just trying to identify emails that were relevant. The charity was looking for a way to reduce the time associated with managing email and ensure that all communication was secure. There were also concerns that any filtering system might incorrectly identify legitimate emails as spam resulting in delays in receiving important or sensitive information.

The charity needed a service that provides staff with reliable and secure email communication enabling staff to focus on the core objectives of the organisation. Martyn Croft, CIO for The Salvation Army UK Territory with the Republic of Ireland said: “By using Mimecast’s unified email we can drastically reduce spam email. In fact, our employees are so impressed with the service that they are surprised if they now receive even a single spam email. They have now come to expect this as the norm.  ” 

Mimecast’s Security-as-a-Service provides the charity with a level of email Denial of Service prevention, application and operating system vulnerability protection. The charity benefits from multiple-tiers of anti-malware including zero-day protection technologies, data leak prevention and multiple forms of encryption – all enshrined by a 100 percent email malware protection.

Martyn Croft continues: “The benefits gained through this service were immediately apparent and even the implementation was seamless. Because of the success of this project so far, we  look forward to taking advantage of Mimecast’s additional services such as email archiving and continuity that can retrieve over 10 years worth of emails within just a couple of seconds.” Croft concludes: “I can’t imagine anyone not wanting this service once they see it in action.”

Peter Bauer, CEO of Mimecast adds: “As with corporates, charities also require advanced and robust IT systems to manage areas such as their email and security. And, with the number of threats via email continuing to grow, organisations must be on high alert and well-prepared to deal with these. This project demonstrates how an effective Security-as-a-Service model can help organisations such as The Salvation Army UK Territory avoid these threats and focus on their core objectives.”