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Make Sure You Get The Customer Perspective
Make Sure You Get The Customer
Perspective
Businesses
that fail, often forget to seek out the
customer perspect
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Stephen Taylor
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701
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August 04, 2007, 12:23:54 PM
by Stephen Taylor
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Make Your Customer Your Friend
Make Your Customer Your
Friend
The simplest way to
describe a 'durian'
(pronounced doo-ree-ann) is to
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Stephen Taylor
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710
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August 04, 2007, 12:58:14 PM
by Stephen Taylor
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Making Customer Satisfaction Surveys Work
Making Customer Satisfaction Surveys
Work
Why
bother?
Good customer service
is the life blood of any
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Stephen Taylor
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680
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August 04, 2007, 12:15:45 PM
by Stephen Taylor
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Making the Connection: Customer Relationships That Build Your Business
Making the Connection: Customer
Relationships That Build Your
Business
Have you ever
wondered why you often fin
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Stephen Taylor
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922
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August 04, 2007, 02:01:38 PM
by Stephen Taylor
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Making the Connection: Customer Relationships That Build Your Business
Making the Connection: Customer
Relationships That Build Your
Business
Have you ever
wondered why you often fin
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0
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Stephen Taylor
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988
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August 04, 2007, 02:00:58 PM
by Stephen Taylor
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Making The Most Of Newsletters
Making The Most Of
Newsletters
Newsletters
can be wonderful tools for communicating
with your customers or pros
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0
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Stephen Taylor
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1028
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August 04, 2007, 11:51:16 AM
by Stephen Taylor
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Making Your Contacts Work For You
Making Your Contacts Work For
You
The best way to
explain this concept is to tell you a
story. While calling fo
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0
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Stephen Taylor
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842
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August 04, 2007, 02:39:17 PM
by Stephen Taylor
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Managing Your Business When One Client Takes Alot of Your Time
Managing Your Business When One Client
Takes Alot of Your
Time
How often has your
schedule been thrown out of w
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0
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Stephen Taylor
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674
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August 04, 2007, 12:19:02 PM
by Stephen Taylor
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Marketing as a Spiritual Practice
Marketing as a Spiritual
Practice
"Marketing
as a spiritual practice." It sounds
contradictory ? how
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Stephen Taylor
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750
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August 04, 2007, 12:02:50 PM
by Stephen Taylor
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Mastering Challenging Service Situations
Mastering Challenging Service
Situations
During the
course of everyday business, many of you
encounter unsatisf
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Stephen Taylor
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825
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August 04, 2007, 02:02:47 PM
by Stephen Taylor
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Mexico: Online Ordering?Dont!
Mexico: Online
Ordering?Dont!
I got it
into my head sometime in December 2004
that I wanted order a laptop comp
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0
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Stephen Taylor
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3634
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August 04, 2007, 03:12:56 PM
by Stephen Taylor
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Minimize The Pain of Check Recovery
Minimize The Pain of Check
Recovery
$350 million in
bad checks are written each and every
week. That fact alone
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0
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Stephen Taylor
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713
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August 04, 2007, 12:07:38 PM
by Stephen Taylor
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Modern Call Center Solutions - Keeping in Touch is the Key
Modern Call Center Solutions - Keeping
in Touch is the Key
Call
center solutions solve a range of
age-old probl
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0
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Stephen Taylor
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873
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August 04, 2007, 02:57:01 PM
by Stephen Taylor
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Moments That Matter
Moments That Matter
Many
years ago, I was a first year apprentice
assigned the task of pressure washing a
set o
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Stephen Taylor
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722
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August 04, 2007, 12:22:33 PM
by Stephen Taylor
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More Customers - Watch those Little Things
More Customers - Watch those Little
Things
Two situations, two
perfectly acceptable experiences, but in
one cas
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Stephen Taylor
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683
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August 04, 2007, 12:18:08 PM
by Stephen Taylor
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My Child Has Opie Eye!
My Child Has Opie
Eye!
7:00 a.m., the
silence in the house is broken by my
child's call to me, from anothe
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0
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Stephen Taylor
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686
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August 04, 2007, 12:46:30 PM
by Stephen Taylor
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Oil Change Customer from Hell or Hoax; You Decide
Oil Change Customer from Hell or Hoax;
You Decide
Evacuation,
"E-Vac" Oil System for Oil
Changing
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0
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Stephen Taylor
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677
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August 04, 2007, 01:46:02 PM
by Stephen Taylor
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One Critical Question to Ask Yourself Every Day
One Critical Question to Ask Yourself
Every Day
What happened to
the old saying, the customer is always
right?
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0
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Stephen Taylor
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694
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August 04, 2007, 12:07:16 PM
by Stephen Taylor
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One of the Secrets of a Great Customer Experience
One of the Secrets of a Great Customer
Experience
A few weeks ago
we conducted our annual "Customer
Experi
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0
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Stephen Taylor
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794
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August 04, 2007, 02:25:08 PM
by Stephen Taylor
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Outsourcing: The Unspoken Costs
Outsourcing: The Unspoken
Costs
Outsourcing seems to
be the new-new thing and approximately
50% of our major co
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0
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Stephen Taylor
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678
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August 04, 2007, 01:18:53 PM
by Stephen Taylor
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